Services
Explore the shipment requirements and coordination areas you can discuss with us.
Start with your shipment
The areas below provide a guide for your enquiry. Availability, routing, pricing, third-party arrangements and responsibilities are subject to confirmation for each shipment.
Start with the cargo, route and timing. A clear shipment brief helps establish the information needed to discuss a suitable freight arrangement.
Air freight may be considered where timing is a key part of the brief. Routing, capacity and acceptance depend on the shipment and must be confirmed before booking.
Sea freight discussions begin with the shipment size, route and intended timing. Container arrangements and sailing options need to be assessed against the individual enquiry.
The first and final stages of a shipment need clear instructions. Collection and delivery requirements can be discussed alongside the main freight movement.
Accurate commercial and cargo information supports shipment planning. Document requirements depend on the goods, route and parties involved.
Agree the points of contact and the information needed as the shipment progresses. Updates depend on the information available from the parties handling the movement.
Before a booking
Ask which freight, handling, collection and delivery elements are included in a proposal. Clarify exclusions, payment terms and any applicable charges before proceeding. If your cargo has special handling or regulatory requirements, identify these in the initial enquiry so suitability can be discussed.